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Frequently Asked Questions

Need help? Check our FAQ before contacting support. We have answers to the most common questions about our IPTV service.

Is this your first time with IPTV?▾
Don't worry about anything, our service is compatible with every device and every application and our team will fully support you step by step until the IPTV service is activated. Just subscribe now and we'll do the rest!
Why choose MoxoTV over others?▾
This is a premium service and cannot be compared with others. If you're looking for the best quality, you've come to the right place. We take pride in being the best in the business. The market is full of unreliable service providers, so be careful who you are choosing. Don't risk missing out on our priceless content with unbeatable quality.
What happens after the payment?▾
Directly after you pay, you will get an email with the login details and also a step by step tutorial for the activation. Our team works around the clock to ensure fast delivery.
How can I contact you if I have a question?▾
If you have any question or any doubt, get in touch with our agents directly and we will support you via live chat, WhatsApp, or email. Our team is available 24/7.
How long does it take to receive my IPTV subscription?▾
Our team is working hard to make every single client satisfied! You will receive your IPTV credentials data in average of 30 minutes. In case you didn't hear from us after 30 minutes, please contact us via live chat or email and we will give you immediate support.
What payment methods do you accept?▾
We accept credit cards, Bitcoin and other cryptocurrencies, and Debit/Credit Card through secured payment gate with automatic currency conversion and no hidden fees.
Will I be charged automatically when my subscription expires?▾
No, it is necessary for you to renew it manually. However, we are confident that once you've experienced our services, you'll choose to return to us.
Which devices are supported?▾
MoxoTV works on all major platforms including Smart TVs (Samsung, LG), Amazon Fire TV Stick, Android devices, iOS (iPhone/iPad), MAG boxes, computers, and more. We support IBO Player for the best streaming experience.
Which devices can I use?▾
Each subscription supports 1 device connection at a time. If you need additional connections, Contact support for additional subscription options.
Do you offer a money-back guarantee?▾
Yes, we offer a 100% money-back guarantee if the service does not work for you. Your satisfaction is our top priority. Please review our refund policy for complete details.
Can I upgrade my plan later?▾
Absolutely! You can upgrade your plan at any time. Simply contact our support team and they will help you switch to a longer plan with the price difference applied.
Do I need a VPN to use MoxoTV?▾
A VPN is not required but recommended for privacy and to ensure the best streaming experience. We recommend using a reliable VPN service for added security.

Still Have Questions?

Our support team is available 24/7 to help you with any questions or issues.

Contact Support